GEN Platform Terms

1. Terms of Use

GEN provides a digital style and image analysis service, including an online quiz, photo upload, payment, AI-assisted analysis, style simulations, and report delivery through the website and/or email.

Users must provide accurate contact information, upload only photos they have the right to use, and use the platform lawfully. You may not upload illegal, offensive, third-party, or non-image files.

The result is informational and aesthetic. It is not medical, psychological, legal, or financial advice.

The service is intended for adults. It is not directed to children under 13, and users under 18 should use it only with permission from a parent or legal guardian.

2. Privacy and Data

We may collect name, email, quiz answers, uploaded photo, payment status, device/browser data, analytics events, Meta click/cookie identifiers such as _fbp, _fbc, and fbclid when available, and support messages.

Data is used to generate and deliver your report, process payment, provide support, prevent fraud, measure ad performance, improve the service, and comply with legal obligations.

We use service providers such as Stripe for payment processing, Supabase for storage/database infrastructure, analytics providers, email providers, and Meta business tools, including Meta Pixel and Conversions API, for measurement and advertising. See the full Privacy Policy.

3. Payment, Delivery, and Fulfillment

Purchases shown on the paywall are one-time digital purchases unless the checkout page expressly states otherwise. GEN does not currently sell recurring subscriptions on this landing flow.

Payments are processed by Stripe. GEN does not store full card numbers in its own systems. Card, Apple Pay, Google Pay, and other eligible payment methods may be displayed by Stripe depending on device, browser, country, and Stripe settings.

Service execution starts after payment confirmation. Digital report access is provided through the website and/or by email. Delivery may depend on payment confirmation, image availability, system processing, and user-provided contact information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for operation, security, analytics, fraud prevention, advertising measurement, and marketing, including Meta Pixel, Meta Conversions API, _fbp, _fbc, and fbclid attribution data.

You can control cookies through your browser settings. Some operational cookies may be required for checkout, login, fraud prevention, and service delivery.

5. Refund, Cancellation, and Support

You may request a refund within 7 calendar days after payment confirmation, subject to applicable law and offer conditions. Because the product is a personalized digital service, refund eligibility may depend on whether the report has already been generated, delivered, or substantially processed.

If a refund is approved, it is normally returned to the original payment method through the payment processor. See the full Refund Policy.

6. Contact

For questions, privacy requests, or financial support:comercial@genesisventures.com.br.